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Service Centre

Service Centre

SERIOUS ABOUT SERVICE

Our certified Service Centre in Centurion is equipped with the latest technology and professional tools to provide exceptional repair and maintenance across our entire product range.

Our technicians are factory-trained and certified by our suppliers, ensuring top-quality service and complete customer satisfaction.

TEAM

We are committed to reducing down-time and maximizing return on investment, by offering the following services:

  • Repairs
  • Preventative Maintenance
  • Periodic Service
  • Calibration and Certification
  • Firmware Upgrades
  • Extended Warrantees and Protection Plans
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TRUSTED QUALITY

From the moment we receive your equipment until it is returned to you, there is quality in everything that we do.

Outstanding workmanship and meticulous attention to detail ensures that we meet the expected standards from a world-class Service Provider.

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CUSTOMER SERVICE

We are serious about Service and understand that your equipment is a business tool. Our job is to keep you working.

Customers are the heart of our business, and we strive to ensure your complete satisfaction at every stage of the service journey.

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EXPERTISE

Our factory-trained technicians are experts in your equipment.

They utilize the latest diagnostic tools and bring extensive expertise to every job. With training directly from the manufacturers, we ensure adherence to industry-leading standards and best practices – guaranteeing that every service or repair aligns with the manufacturer’s specifications.

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GENUINE PARTS

Our suppliers invest heavily in research, development and safety. They implement stringent quality control standards to ensure that your equipment has replacement parts that are reliable and durable.

To ensure minimum down-time, we keep a healthy inventory of genuine OEM parts.

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* We offer free shipping to and from our Service Centre in Centurion, for equipment delivered to OPTRON’s Cape Town and Durban branch offices.

Please complete the form below, to submit an on-line service / repair request:

SERVICE REQUEST

 

EQUIPMENT

 

DELIVERY

  • An OPTRON Service Centre representative will contact you to confirm details and dates
 

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